Every lead answered.
Never lose one again.
We make sure your home service business never lets a call, text, or form-fill go unanswered — instant replies, automatic follow-up on quotes, review requests, and reactivation of past customers.
You're not losing jobs because of bad marketing.
Most home service businesses aren't short on leads — they're short on systems. Calls go to voicemail, texts sit unanswered, and follow-up depends on someone remembering to do it. We fix the system, not just the marketing.
Slow Lead Response
A missed call or unanswered text is a job that goes to the next contractor on the list.
Leads Fall Through the Cracks
Without a structured follow-up sequence, warm leads go cold and quietly disappear.
No Pipeline Visibility
If you can't see where every lead stands, you can't manage your crew's schedule or your revenue.
Wasted Ad Spend
Paying for clicks that never turn into booked jobs because there's no system following up behind them.
Manual, One-Off Outreach
Relying on someone to manually text back every lead doesn't scale past a few jobs a week.
Everything your lead pipeline needs
One monthly system that answers every lead in seconds, follows up on every quote, and brings past customers back.
Missed-Call Text-Back
Every missed call gets a text within seconds, 24/7 — before the homeowner calls the next company on Google.
Instant Lead Response
Web forms, chat, and Facebook leads get an immediate reply and a direct link to book — no waiting on someone to check their phone.
Estimate Follow-Up
Quotes that go quiet get automatic, polite follow-ups until the lead books or says no. Nothing falls through the cracks.
Review Requests
Every finished job triggers a text asking for a Google review, so your reputation grows without you remembering to ask.
Customer Reactivation
We text your past customers and old quotes to book repeat and referral work. Often the fastest wins in the first two weeks.
Live Pipeline & Weekly Report
See every lead, every reply, and every booked job in one place, with a simple report each week.
The Lead Recovery System — instant response, follow-up, reviews, and reactivation — is $497/mo. Plus a $250 one-time setup fee. Month-to-month — cancel any time.
Don't take our word. Try it.
Call our demo line and let it ring. Within seconds you'll get a text back — exactly what your customers will get when you can't pick up.
Call & hang up: (817) 482-0871
Watch the automatic text arrive. By calling, you agree to receive a text reply from Ian Reid Creatives. Msg & data rates may apply. Reply STOP to opt out.
Missed call
The call goes unanswered while your crew is on a job.
Text in seconds
The customer gets an instant, friendly text from your business.
Lead captured
The conversation lands in your pipeline and you get an alert.
Job booked
Follow-up continues until they book an estimate or say no.
Built for home service pros
We specialize in the trades where a missed lead is a missed job — not general small business marketing.
Roofing Contractors
Storm season and slow season both need the same thing: instant response so every estimate call gets booked, not lost to the next name on Google.
- ✓ Instant response to storm-lead spikes
- ✓ Follow-up sequences for insurance jobs
- ✓ CRM pipeline for multi-week job cycles
HVAC & Plumbing
Emergency calls can't wait for business hours. We make sure every after-hours lead gets an instant response, not a next-day callback.
- ✓ 24/7 automated response
- ✓ Booking straight into your service calendar
- ✓ Repeat-customer follow-up automation
Remodeling & Construction
Long sales cycles mean winning the bid often comes down to who follows up first — and most consistently.
- ✓ Lead qualification before the sales call
- ✓ Multi-touch nurture across weeks-long decisions
- ✓ Full visibility into every pipeline stage
From missed leads to booked jobs
We diagnose the gaps, build the system, launch it, and keep tuning it around booked jobs.
Audit
We map your current lead flow start to finish and show you exactly where leads are slipping through today.
Build
We set up your number, automations, and CRM pipeline around how your business actually runs — not a generic template.
Launch
Your system goes live: instant response, nurture sequences, and full pipeline tracking, running 24/7.
Refine
We monitor real lead data in the first weeks and tune response messaging and follow-up timing.
Report
Every week you get a clear report: leads, missed calls recovered, appointments, and wins.
Meet the founder
Ian Reid
I started Ian Reid Creatives to solve one problem I kept seeing in home service businesses: great marketing bringing in leads that then went nowhere. A missed call at 9pm or a form-fill that sat for two days is a job that went straight to a competitor.
I build the infrastructure that fixes that — lead response and follow-up automation designed around one principle: never lose a lead.
I work directly with home service companies because I've seen firsthand how much revenue gets left on the table simply from slow response times, not from a lack of demand.
Response First
Every system we build starts with one question: how fast can this lead get a reply?
Built to Last
We don't hand off a system and disappear — your automation is managed month to month.
Straight Talk
No jargon, no upsells you don't need. Just the infrastructure that gets you more booked jobs.
One monthly retainer, founding-client rate
Month-to-month, no long-term contract.
- ✓ Instant SMS/call response, 24/7
- ✓ Missed-call text-back & lead nurture sequences
- ✓ Estimate follow-up until the lead books or says no
- ✓ Automatic review requests after every job
- ✓ Past-customer & old-quote reactivation campaign
- ✓ Full CRM pipeline setup & monthly report
Straight answers before you book a call
Stop losing leads to voicemail.
Free 30-minute audit — we'll show you exactly where leads are slipping through today, no obligation.
Book a Free Audit →● Limited onboarding slots each month to keep response quality high.
Request your free audit
Fill out the form and we'll text you a link to pick a time. 30 minutes, no obligation.